Experience

Milwaukee Tool

Brookfield, WI (remote)
May 2021 – Present

N

Senior UX Designer

The production is about to begin.
Please take your seat and enjoy the show.

DesignLab

Remote
Feb 2021 – Present

N

Mentor

Cultivating junior design talent distributed throughout North America and Asia through personalized 1:1 mentoring and career coaching.

Clark College

Vancouver, WA
July 2020 – Present

N

Adjunct Professor

Teaching UX Design (CTEC 117) and Internet Research (CTEC 115)
Elected by peers to a seat on the Adjunct Faculty Council
Product Owner of Adjunct Faculty Content Portal (coming soon)

Razorfish / Publicis

Miami, FL (remote)
April 2021 – May 2021

N

UX Strategist

Provided strategic insight and tactical advisory as part of a larger digital support effort for a client in the biomedical/pharmaceutical space.
Organized, implemented, and evangelized a project management environment in Confluence to enable antifragile operations and promote success through greater internal and external accounting transparency.

White Label Contract

Portland, OR
Nov 2019 – Jan 2021

N

UX Manager

Worked closely with business client to create project vision and experience goals, technical/functional outlines, and strategies for research, design, and continuous revision. Coordinated efforts across a multidisciplinary team of tradespeople, researchers, designers, and engineers to deliver customized smart home solutions including but not limited to lighting (natural and artificial), sound, HVAC, entertainment, culinary, and security control packages spanning a wide variety of individual components and technologies.

OMSI

Portland, OR
Aug 2019 – Dec 2019

N

UX Strategist + Engagement Manager

Conducted senior stakeholder interviews to define customer experience vision. Delivered essential UX training to team members and established documentation standards. Planned and executed research and analysis of all physical, digital, and procedural customer
experience elements. Presented findings and recommendations throughout organization to gain project vision consensus. Partnered
with OMSI stakeholders, internal assets, and contracted vendors to execute design phase activities while keeping senior stakeholders
acutely informed of key project details.

Connective DX

Portland, OR
Oct 2018 – June 2019

N

Experience Design Lead

Thereadypatient.com
Planned and executed discovery-phase design research. Presented findings to executive stakeholders. Used insights to define all architecture, pages and features across mobile and desktop for first 2 releases of net new digital asset, launched in August 2019.
Zimmer-Biomet.com
Owned discovery for competitive redesign of primary .com and surrounding digital ecosystem for $12B orthopedic device manufacturer.

The Art Institute of Portland

Portland, OR
July 2018 – Dec 2018

N

Adjunct Professor

Taught UX Design, Project Management, Fabrication Techniques II, and Market Research

Intel

Hillsboro, OR
June 2012 – April 2018

N

Lead UX Designer + SME: Games

Sought-after UX design resource for cross-organization geo-distributed projects for IT, HR, Sales and Marketing, Global Supply Management, Global Marketing and Communications, and Data Services Group. Projects included but were not limited to mobile, desktop, and web applications, data visualization products, standards and practices, executive presentations, workshops, training curriculum, leadership events, and employee programs. Contributions ranged across all levels and phases of design process including but not limited to activities such as high-level strategic planning, contextual inquiry research, wireframing, validation testing, and graphic design for print production. Colloquial names included “the 1-person agency,” “our games genius,” and “Q.”

Subject Matter Expert in Games for Enterprise, otherwise known as “Gamification.”

Nominated to become Co-chair for Innovative Programs for Women and only male member of Women at Intel Network global board.

Roboboogie

Portland, OR
Feb 2012 – June 2012

N

Information Architect

Rapidly produced ad collateral ideation, web audits, wireframes, personas, and information architecture diagrams for several projects.

Education Management Corporation

Portland, OR
Nov 2009 – April 2012

N

Database Admin, Tutor, Dept. Representative

Updated and maintained Industrial Design Department webpage.

Tutored students in language arts and narrative craft.

Represented the Industrial Design Department at new student orientations, open houses, and other events.

Testified before the Oregon House Subcommittee on Higher Education on behalf of the school and Northwest Career Colleges Federation.


↓Prior to deciding West is best.↓


Two Bird Enterprises

Iowa City, IA
April 2005 – June 2009

N

Partner + Creative Director

Service offerings included but were not limited to branding, graphic design, and print production for apparel, packaging, and marketing collateral.

Fireside Restaurant + Bar

Coralville, IA
Jan 2009 – June 2009

N

Bartender

Serve libations and make small talk, take inventory and order supplies, keep the bar clean, stocked, and in good working order.

Iowa City Public Schools

Iowa City, IA
Jan 2005 – June 2009

N

Substitute Teacher

Executed lesson plans, maintained a safe and productive learning environment, improvised as needed.

Walt Whitman Archive Project

Iowa City, IA
Dec 2003 – June 2007

N

XML Coder

Visually enhanced and repaired high-res images of Walt Whitman’s handwritten documents, translated all words, editing marks, and revisions into XML code, and uploaded XML files to central repository.

Highland Park Public Library

Highland Park, IL
Nov 1996 – July 2001

N

Reference Page

Maintained organization of the reference and related collections. Assisted library patrons access resources.


↑UX skill building starts here.↑


Bath and a Biscuit

Highland Park, IL
Summer 2001

N

Dog Washer

You don’t want to be a dog washer.

Anton's Fruit Ranch

Highland Park, IL
Summer 2000

N

Greenhouse Supervisor + Florist

Maintained viability of greenhouse plants through careful monitoring and adjustment of temperature, soil chemistry, and luminosity. Worked with customers to create arrangements tailored to their preferences.

The Museum Company

Highland Park, IL
 Summer 1996

N

Retail Salesperson

Worked customer service and register operation.

Northmoor Country Club

Highland Park, IL
Summers 1993 – 1996

N

Caddy

Estimated wind speed and distance to the pin, advised golfers on club selection and slope of greens, carried bags and drove carts.

SafeWay Foods

Highland Park, IL
1992-1993

N

Stocker + Bag Boy

Stocked shelves, bagged groceries, and cleaned floors. Built character.