Documentation is Added Every Week
If there are projects among the options below that catch your attention, please let me know via the contact page. I’m always happy to discuss my work with interested parties.
KBOO Radio in Portland was celebrating their 50th anniversary and wanted to engage with the Oregon Historical Society. I provided end-to-end design services including product visioning and communication, project planning, content strategy, graphic design, fabrication coordination, and installation oversight, which culminated in a 6-month deployment of an exhibit chronicling the major events in the station’s history.
I was part of a diverse group of Portland design evangelists who came together in 2012 to launch a week-long celebration of design. For my part, I recruited and managed a team of designers to produce stage pieces and other iconic collateral for keynote events. In addition, I was instrumental in developing relationships between DWP and CHIFOO, IDSA, Pigsquad, Game Lab Oregon, Portland Fashion, and The Art Institute of Portland.
After a number of highly successful engagements, word got around Intel that I was a innovative force majeure with regard to leadership events. As such, I was approached by leaders of the Global Supply Management organization with an amazing problem statement. “No one knows what anyone else does in our org.” I designed and produced a fun yet efficient solution for their problem which deployed over the course of 4 days at their leadership summit. The solution included a large scale design thinking workshop which yielded actionable insights and strategic thinking 2 years in advance of when key market conditions arose.
The Intel field sales force had recently adopted Imparta’s Creating Customer Value sales strategy for customer-centric selling. Senior management planned to use the yearly Intel Sales and Marketing Conference to deliver key training to populate this strategy among the field sales agents. As a subject matter expert in Games for Enterprise, I was brought in to design a collaborative, interactive experience which not only helped deliver business-critical content in a memorable way, but emphasize cultural attributes key to the success of higher level transformation currently in flight.
Leadership in Intel’s Global Marketing organization needed an efficient way to maintain awareness of marketing initiatives and relevant success metrics. As the UX Lead, I collaborated with data scientists, marketing directors, platform specialists, and developers to deliver a customizable dashboard solution with the ability to strategically synthesize and accessibly visualize data from over a data lake comprised of over 150 backend sources.
As a client of ConnectiveDX, Zimmer Biomet expressed interest in revamping their central dot com and connected digital ecosystem. As the Experience Design Lead, I owned discovery, as defined in an agreed upon statement of work, for the competitive redesign in collaboration with content strategists, the director of analytics, the account manager, and a project manager. In this role, I outlined and executed the research plan, synthesized data to deliver actionable insights, crafted the high-level product vision, and drove stakeholder presentations.
Intel’s sales force takes great pride in their ability to maintain close contact with clients and, in so doing, provide world-class support for all business needs. This means that fields sales agents are more often than not away from their desk, engaging with customers in-person. To contextually understand how field sales agents prioritize their time among clients, it is crucial to understand the the old adage, “Tell me how I am measured and I will tell you how I behave.”
In order to better support Intel’s field agents outside the office and away from their laptops, I collaborated with sales directors, data scientists, and developers to design and release a net new mobile application capable of visualizing individual progress to key performance indicators for at-a-glance prioritization and decision making.